Shipping Policy – Chantemur

At Chantemur, we want to make ordering simple and transparent. This page provides information about shipping costs, delivery times, and the processing of samples and wallpaper orders.

Sample Delivery

10 wallpaper samples cost $9.99. Samples are shipped by mail directly to the address provided with your order. To learn more about our sample service and how it works, visit our Wallpaper Samples page.

Product Delivery

Shipping costs are $19.99 per order, regardless of the number of items ordered. Delivery is free on orders over $100, with no weight or volume limits.

Delivery Times and Order Processing

Once your order is confirmed, it is sent directly to the manufacturer for processing. Orders are typically prepared and shipped within 1 business day. Wallpaper orders are delivered by our shipping partner, UPS. Samples are shipped by mail.

In Case of Delivery Issues

Although we work with trusted shipping partners, delivery issues can occasionally occur, such as damaged products or missing packages. If you notice any issues with your delivery, please contact us as soon as possible so we can help resolve the issue.

Email: info@chantemur.com

Our team is happy to answer your questions and assist you with your order.